Direct Sales Agents

Metropolitan Credit PLC > Direct Sales Agents

Date: 05-03-2025    

Company: MetroCredit COOP Ltd.

Category: Finance

Position Title: Direct Sales Agents

Number of positions: 5

Duration: 06 months renewable

Application period: Rolling basis

Employment Type: Fixed Term Contract

Location: Buea

 

Institution Overview

Metropolitan Cooperative Credit Union Ltd is a Category 1 MFI created in 2024 providing savings and loans solutions to Unbanked Cameroonians as well as digital financial solutions to small businesses and corporate structure. Headquartered in Buea, Cameroon with expansion plans across the national territory and beyond Cameroon to other African markets.

website: www.metrocreditplc.com

 

Job brief

MetroCredit COOP Ltd is recruiting talented and trustworthy Direct Sales Agents for on-the-spot prospection campaigns, sales of products & services to customers (members). Prospecting, convincing, registering of potential customers (members) information, creating accounts, handling questions and queries and reporting results of problems encountered to Team Lead or Account Relationship Officer at the end of each day.

Metrocredit places great value on relevant personal qualities including resourcefulness, tenacity, independence, patience, humility, and strong work ethic.

 

Functional Responsibilities:

 

  1. Client Acquisition & Business Development
  • Prospect potential clients daily and convert them into members of the institution.
  • Establish and expand customer portfolios across different business sectors.
  • Source SME owners and other prospects interested in structured savings plans with MetroCredit.
  • Present financial products to clients using authorized techniques to meet their needs and maintain MetroCredit’s market share.
  • Identify cross-selling opportunities and refer leads to the Marketing Department or Team Lead.
  • Take part in specific marketing and sales campaigns for financial products and services.
  1. Customer Relationship Management & Support
  • Manage client portfolios by monitoring accounts, maintaining client records, and analyzing outstanding receivables.
  • Verify customer grievances and guide them toward appropriate solutions.
  • Ensure all applicants are informed about the status of their applications within a reasonable timeframe.
  • Maintain the confidentiality of customer information and ensure the security of all records.
  1. Account Opening & Documentation
  • Initiate and process new customer accounts efficiently and professionally to increase revenue.
  • Ensure the timely delivery and accuracy of all required documents in compliance with company policies and procedures.
  1. Sales Performance & Reporting
  • Ensure daily, weekly, and monthly sales targets are met.
  • Prepare sales reports to update the Direct Sales Supervisor on sales progress and insights for decision-making.
  • Submit daily collection reports of all transactions to the Team Lead.
  1. Compliance & Institutional Policies
  • Abide by all rules and regulations of MetroCredit COOP Ltd.
  • Attend weekly meetings with the Team Lead to strategize for future business growth.
  • Perform other duties as assigned by the supervisor or management.
  •  

Education, Experience and Skills:

  • Minimum HND Certificate / BTS or its equivalent certificate in commerce, banking and finance, marketing and sales, business administration,
  • Prior experience in similar role is preferable and, in an MFI,
  • Ability to meet KPIs.
  • Pleasant and welcoming personality
  • Strong knowledge of the city and environs
  • Familiarity with industry’s rules and regulations.
  • Excellent organizational skills.
  • Results driven and customer focused.
  • Energetic and enthusiastic.
  • Basic computer skills.
  • Basic selling, communication, and negotiation skills.
  • Service Oriented »
  • Fluent in English and a working proficiency in French is an add advantage

How to apply

Applicants should submit their CVs via email recruitment@metrocreditplc.com.

The subject should read ‘DIRECT SALES AGENT’

Thank you in advance for your interest in this position. Only those who meet the requirements will be contacted. If you have not been contacted four (4) weeks after closing, consider your application unsuccessful.

Application deadline: Rolling Basis